Managing the check-in process

Do you want to give guests check-in information, directions or details on how to pick up keys? If you need more information about the number of people in their party or their arrival time, you can quickly and easily get in touch with guests using the extranet.

There are a few options to let bookers know more about your property and the check-in process, just take a look at these tips.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.