Can I change or add policies myself?

If you need to make any changes to the policies on your page, take a look at the tips below.

For information on parking, internet, prices for children staying and whether or not you accept pets:

1. Click on the ‘Property Details’ tab in the extranet and select ‘Facilities & services(or ‘Policies’). Here you can make any relevant changes.

3. Remember to click ‘Save’ when you’re done.

To manage policies for extra beds:

1. Click on the ‘Property Details’ tab in the extranet and select ‘Room amenities’, to change the number of and prices for extra beds.

2. Remember to click ‘Save’ when you’re done.

To change your payment policies:

1. Click on the ‘Rates & Availability’ tab in the extranet and select ‘Policies’ to make any changes.

2. Remember to click ‘Save’ when you’re done.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.