How can I submit feedback or make a complaint?

If you want to communicate with us, it’s best to send a message via your ‘Inbox’ tab:

1. Click on ‘Compose new message’ and select the relevant subject from the drop-down menu, or ‘General enquiries’.

2. Click ‘Send message’ once you’ve completed your feedback or complaint.

3. A member of our team will get back to you as soon as possible.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.