Commission invoices are emailed to you during the first week of each month. They are also available in PDF format in the extranet. You’ll find them in the ‘Finance’ tab under ‘Invoices’.
Payment is always due within 14 days of the invoice date. You can check your current payment method, and your bank details, under ‘Payment information’ in the ‘Financial overview’ section of the ‘Finance’ tab. You’ll also find payment instructions on the invoice itself.
If your current payment method is by Direct Debit, we’ll simply debit your account automatically. For more information, you can read this article: ‘I pay my invoices by Direct Debit. How long after I receive my invoice will my account be debited?’
If you have additional questions regarding your chosen payment method or if you’d like to change it, please send us a message via your extranet inbox, using the subject ‘Invoice and Credit Control’.