How do I know if a reservation is confirmed?

When a reservation at your property is made on Booking.com, it is confirmed immediately and has to be honoured by you.

Once the guest has completed the booking, you’ll receive confirmation by email or fax.

Do you want an overview of all your new bookings?

You can also check the ‘Bookings’ tab in the extranet, where you can search by arrival or departure date, as well as the date the booking was made. You can also download the Pulse app to view your upcoming bookings. 

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.