No address details from guests

Do you want to attract more mobile and last-minute bookers?

Keep things streamlined for guests by not asking for address details. By allowing reservations without this information, you’ll appeal to bookers on the move and those looking for accommodation close to their arrival date.

It’s an easy way to fill your empty rooms and boost your bookings.

To activate this, visit the Opportunity Centre, find the opportunity and click on ‘Take action’.

Go to Opportunity Centre


If you don’t see this option in your Opportunity Centre, just follow the steps below:

1.) Log on to the Extranet and click on ‘Property details’.
2.) Select ‘Settings’ and scroll down to ‘Guest address details’ to switch this option on or off.
3.) Remember to click ‘Save’ when you’re done.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.