Set up your guest payment policies

Don’t worry if you can’t accept payments by credit card – this won’t stop you receiving timely payments from guests. You can easily set up and adjust your own deposit or prepayment policy in your Extranet.

You’ll find simple instructions on how to set this up here.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.