Logging on to the Extranet from a new device

If you’re logging on to the Booking.com Extranet from a new device, you’ll be asked to verify your details.

Pick one of the following options:

  • Phone call: select this option to get a call with a six-digit code
  • Text message: You’ll receive a six-digit code by text.
  • Pulse verification code: log in to the Pulse app and retrieve your PIN from the "Settings" page

These codes will allow to you to log on to the Booking.com Extranet again.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.