Can I change or add policies myself?

If you need to make any changes to the policies on your page, or for more info on parking, internet, prices for children staying, and whether or not you accept pets take a look below:

1. Click on the Property Details tab on the Extranet and select Facilities & services (or Policies). You can make any relevant changes here.

2. Remember to click Save when you’re done.

To manage policies for extra beds:

1. Click on the Property Details tab on the Extranet and select Amenities, to change the number of and prices for extra beds.

2. Remember to click Save when you’re done.

To change your payment policies:

1. Click on the Rates & Availability tab in the Extranet and select Policies to make any changes.

2. Remember to click Save when you’re done.

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Can't find what you're looking for?

You can easily find the information you need by sending us a message via your Extranet inbox. We'll receive it immediately and aim to respond within 24 hours. For immediate assistance, you can call us on any of the phone numbers that you'll find listed in your inbox.