What are guest reviews?

Reviews are a way to get valuable feedback and give you ideas on how to make your guests’ experiences even better. They showcase your property’s best features, helping to influence other potential guests to book.

We send review invitations to guests about 48 hours after check-out, and they have 28 days to complete their review.

Our reviews are 100% genuine because you get to confirm that the guest has stayed at your property. We also check for inappropriate words, and we verify the authenticity of all guest reviews before adding them to our site.

Naturally, reviews are based on guests’ subjective opinions. To stay unbiased, we only remove reviews if they are flagged as irrelevant or offensive.

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